Privacy Policy

Effective Date: January 19, 2026
Last Updated: February 4, 2026

Winch and Kat Financial Solutions Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation in British Columbia.

1. Information We Collect

We may collect personal information when you interact with our website or services, including but not limited to:

- Contact Information
Name, email address, phone number, and other details you voluntarily provide through contact forms or booking tools.

- Employee & Group Benefits Information
Information submitted through our employee or group benefits intake forms, which may include employment-related details provided for the purpose of obtaining insurance quotations or benefits information.

- Booking Information
Information provided when scheduling an appointment through third-party booking tools (such as Calendly).

- Website Usage Information
Limited technical information such as browser type or device information. At present, we do not actively use analytics or tracking tools, though these may be implemented in the future.

2. How We Collect Information

We collect personal information through:

- Forms submitted on our website

- Information sent to us by email-

- Third-party tools used for scheduling or communication

- Direct interactions with our team

3. How We Use Your Information

We use personal information for purposes including:

- Responding to inquiries and requests

- Providing insurance and financial services

- Preparing insurance quotes or benefit proposals

- Communicating with you regarding appointments or services

- Meeting legal and regulatory requirements

We collect only the information necessary to fulfill these purposes.

4. How Information is Stored and Processed

Personal information submitted through our website is typically received via secure email and may be manually entered into our internal systems as needed.

Client information may be stored in Equisoft, our client relationship management system, which supports Canadian data residency requirements. Information may also be retained in secure internal records where appropriate.

We take reasonable administrative and technical measures to protect personal information against unauthorized access, use, or disclosure.

5. Sharing of Personal Information

We do not sell personal information.

We may share personal information with:

- Insurance carriers or partners for the purpose of providing quotes or coverage options

- Service providers who assist us in operating our website or scheduling appointments

- Regulatory or legal authorities where required by law

Information is shared only as necessary and for legitimate business purposes.

6. Third-Party Services

Our website may link to or use third-party services such as:

- Appointment scheduling tools (e.g., Calendly)

- Website hosting providers

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.

7. Cookies and Analytics

At this time, our website does not actively use analytics or advertising tracking tools such as Google Analytics or Meta Pixel. If such tools are implemented in the future, this Privacy Policy will be updated accordingly.

Some basic cookies necessary for website functionality may be used by our hosting provider.

8. Your Rights

You have the right to:

- Request access to your personal information

- Request corrections to inaccurate information

- Withdraw consent, subject to legal or contractual restrictions

To make a request, please contact us using the details below.

9. Data Retension

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on our website with a revised effective date.